Exchange or store credit within 14 days of purchase is available for in-store purchases only, with receipt.  
Webstore purchases are all FINAL SALE.
Sale items are FINAL SALE.
Seasonal items are all FINAL SALE.  
We cannot accept the exchange of fountain pens that have been used or 'activated' by ink, these are FINAL SALE.   

All customer data is kept secure, confidential, and is protected against unauthorized access, use or disclosure.  We do not rent, lease, sell, or loan information to third parties.  Information collected is used to process orders, and should it be necessary, to make contact with clients regarding orders placed. Madison + PAGE tracks the usage of websites and web pages within our site to determine which services are popular.  This informs with regards to site improvement and customer interests. Ultimately this information is used to help Madison + PAGE offer the best service possible. 
Use of and orders placed on this website are governed by the laws and the courts of the province of Alberta, and by the applicable laws of Canada. The user is also responsible for complying with these laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply.
We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights quoted are approximate. All prices listed are in CANADIAN DOLLARS and all transactions will be processed in CANADIAN DOLLARS. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.

We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavour to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.
Terms and conditions may change at our discretion any time, and without notice. All orders and purchases made through this site are governed by these terms and conditions. By accessing our website, you, the user, agree to the terms and conditions set out here.
All text and graphic content on this site, its organization and presentation, and our organization and domain name are property of, and copyrighted by Madison + PAGE. The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Republication or use of these materials on any other website without prior written consent from Madison + PAGE is prohibited, and all rights are reserved.
Trademarks, logos, and service marks displayed on this site are registered and unregistered trademarks of Madison + PAGE and others: use of them is prohibited.
Images of people used on this site are used with permission or in accordance with applicable law. Reuse of them without permission violates the privacy and publication rights of those persons.
This site provides links to other websites, for the convenience of our clients, which are independent from Madison + PAGE. We hold no control, or liability for the use or content of other websites.
By submitting content, users warrant that they have full rights and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate at our discretion.
Madison + PAGE makes every effort to ensure that all information is correct before posting; however we cannot be help for any errors in product, description or pricing. All prices are subject to change without notice. Should Madison + PAGE make a content correction we will make reasonable efforts to notify affected users. Potentially orders not yet shipped may be cancelled, and we reserve the right to do so at our discretion. This website should be accessed and used at your own risk.
Madison + PAGE is not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications.

Madison + PAGE, our directors and employees are not liable for any damages arising out of or related to access to or use of our site, or sites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages.
This agreement between Madison + PAGE and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.